My physical materials were sent to the wrong address.

How to get your physical materials

It is frustrating when you are expecting your physical materials box only to find out it was shipped to the wrong address! If you had the correct address in our system and the error was on our end, we will be happy to replace your box at no extra charge. Sometimes in the hustle and bustle of moving students forget to update their address with us. If that is the case, you are welcome to purchase a replacement box. Please reach out to Student Support on the HubBot Chat for further information.