1. Help Center
  2. Emails, Usernames and Passwords

What if I forgot my password?

Forgotten password tips

  • On the login page, click the “Forgot Password?” link 
  • An email will be sent to you with a new password

After receiving your new password, we recommend updating it again for personalization.

In order to change your Password:

  • Click the Profile dropdown in the top right corner of your Hub
  • Select "Update Password"
  • Creating a secure password
    • 8 characters long
    • 1 Upper Case letter
    • 1 lower case letter
    • 1 number
    • 1 symbol/special character
  • Save